TEL: 0121 359 2161

Delivery Information


Heritage Abrasives Ltd will endeavour to meet any delivery,or collection, date quoted but dates are given and intended as an estimate only and if there are any circumstances whatsoever which prevent or delay delivery, Heritage Abrasives Ltd shall not be bound to supply or make delivery of any goods ordered nor shall it be liable for any damage or consequential loss or in any other way for failure to supply or delay in delivery when so prevented or delayed.

All goods must be inspected immediately on arrival, or collection.   Under no circumstances shall Heritage Abrasives Ltd be liable for damage to or from a consignment unless Heritage Abrasives Ltd is notified within fourteen days of receipt of the goods or in the case on non-delivery unless notice is given within eight days of the due date of arrival.

Click here for CHRISTMAS SHUTDOWN / DESPATCH DATES

UK Delivery

Small parcels less than 2kg are sent via Royal Mail.

Larger consignments are sent via courier – DPD

 

Orders below £150.00 for delivery within the UK are subject to a delivery charge

Orders over £150.00 for delivery within the UK via DPD are carriage paid

 

UK Delivery Times & Rates

Two Working Days – Royal Mail 48 Hour Service

£3.25 plus VAT (small parcels up to 1kg)

£5.95 plus VAT (small parcels 1kg - 2kg)

 

Next Working Day – DPD Next Working Day Service 

£7.90 plus VAT (parcels up to 30kg)

*For next working day service, orders need to be placed before 11.30a.m Monday - Friday.

 

Please note that we cannot be held responsible for an item once it has been posted. Additionally we cannot guarantee delivery times, as this is out of our hands once we have sent your items.

 

International Shipping – EU Countries Only

If you are ordering from within the EU, select your country from the drop down box on the shopping cart page to view the delivery rates. Orders placed for delivery within the EU take 3-5 working days to be delivered.

Please note that we cannot be held responsible for an item once it has been posted. Additionally we cannot guarantee delivery times, as this is out of our hands once we have sent your items.

 

Collection

At the checkout, you can select the option to collect your goods in person (collection by buyer - not a courier).   If you select this option, you will be contacted via e.mail and asked to confirm if you wish to collect from our Birmingham Trade Counter or from our Sheffield Trade Counter.   Please note that some goods are manufactured in Birmingham and not all goods are available from stock - therefore collection is by prior arrangement only.    If you wish to collect from our Sheffield premises, please note that some goods may need to be transported between sites and you may need to allow extra time for this.

When your order is ready you will be notified by your selected collection point and you can arrange a collection date.

Birmingham Trade Counter:  Heritage Abrasives Ltd,  194 Windsor Street, Nechells, Birmingham B7 4NE

                                            Telephone: 0121 359 2161      E.Mail:  sales@heritageabrasives.co.uk

Sheffield Trade Counter:  Heritage Abrasives Ltd, T/A Saunders Of Sheffield, 35 - 39 Trinity Street, Sheffield S3 7AJ

                                        Telephone:  0114 276 6733      E.Mail:  sales@saundersofsheffield.co.uk

Trade Counter Opening Times:  Monday - Thursday 8.30a.m.-4.00p.m.,  Friday 8.30a.m. - 3.00p.m.

                                                       (Last collection 30 minutes before closing time)